Delivery Information
Standard | Express | |
Delivery Days | 7 – 14 Business Days | 2-7 Business Days |
Process Item and Ship Out | 1 – 2 days | 1 – 2 days |
Process Day |
Monday – Friday 1 – 3 Business days |
Monday – Friday 1 – 3 Business days |
Shipping Carrier | Hong Kong Airmail | FedEx Express ( WorldWide )
SF Express ( Hong Kong ) |
Shipping Destination | Worldwide | Worldwide |
Track Package | Link | Link |
Before ship, we’ll do Quality Control of the for make sure buyer satisfied purchase at Melkco |
Melkco Exchange and Return Policy :
If something isn’t right or you just change your mind, don’t sweat it, we are happy to accept a return. Please read below for all of the details you need to know.
To return your online purchase for a refund, simply head into a store that stocks the brand you’ve purchased. If that’s not possible, you can also return them for a refund via post. Please note that in store purchases must be returned or exchanged in store and cannot be returned via post as it all gets a little tricky for everyone.
How to return an online order in store :
1 Head to Return (link ) and complete the return form
2 Return item must be with the packaging without any damage
3 Once we receive the package and confirm that it meet the return policy, we’ll process your refund and send you an email to let you know
4 The refund will appear in your account in 3-5 days after you hear from us
5 Return Successful!
We only accept the returning item of :
1 The item produce faulty, so the item is not same with the picture
2 The items is damage from the beginning you receive the items.
We don’t accept the returning item of :
1 While shipping, the carrier damage the items and packaging
2 User usage faulty that make the item damage