Delivery Information

  Standard Express
Delivery Days 7 – 14 Business Days 2-3 Business Days
Process Item and Ship Out 1 – 2 days 1 – 2 days
Process Day Monday – Friday Monday – Friday
Shipping Carrier Hong Kong Airmail DHL Express
Shipping Destination Worldwide Worldwide
Track Package Link  Link 
Before ship, we'll do Quality Control of the for make sure buyer satisfied purchase at Melkco 

 

DHL Express Zone 
Zone Country  1 Business Day
1 Macau $ 15.14 / Kg
2 China $ 14.64 / Kg
South Korea
3 Brunei $ 15.55 / Kg
Cambodia
Malaysia
Philippnes
Singapore
Thailand
Vietnam
4 Japan $ 20.25 / Kg
5 Australia $ 22.35 / Kg
Cook Islands
Kiribati
Nauru, Republic of
New Caledonia
New Zealand
Niue
Papua New Guinea
Samoa
Solomon Islands
Tonga
Tuwalu
Vanuatu
6 USA (Western Region) $ 23.91 / Kg
7 Canada $24.41 / Kg
Guam
Marshall Islands
Mexico
Palau
Puerto Rico
USA (Rest of Country)
Virgin Islands (U.S)
8 Andora $ 32.17 / Kg
Austria
Bulgaria
Cyprus
Czezh Republic
Denmark
Estonia
Finland
France
Germany
Gibraltar
Greece
Guernsey
Hungary
India
Ireland
Italy
Jersey
Liechtensten
Lithuania
Luxembourg
Norway
Poland
Portugal
Romania
San Marino
Slovenia
Spain
Switzerland
United Kingdom
9 Bangladesh $ 35.78 / Kg
Bhutan
East Timor
Maldives
Nepal
Pakistan
Srilanka
Turkey
10 Afganistan $ 58.14 / Kg
Albania
Algeria
Anguilla
Argentina
Armenia
Aruba
Azerbajjan
Bahamas
Bahrain
Barbados
Belarus
Benin
Bermuda
Bolivia
Bonanre
Bosnia & Herzegovina
Botswana
Brazil
Burkina Faso
Burundi
Cameron
Canary Islands
Cape Verde
Central African Republic
Chad
Chile
Colombia
Comoros
Congo
Costa Rica
Ivory Coast
Croatia
Cuba
Curacao
Dibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Savador
Equatorial Guinea
Eritrea
Ethiopoia
Fuakland Islands
Faroe Islands
French Guvana
Gabon
Gambia
Georgia
Oman
Panama
Paraguay
Peru
Qatar
Reunion , Islands of
Russian Federation
Rwanda
Sao Tome & Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra leone
Somalia
South Africa
South Sudan
ST. Barthelemy
Sudan
Suriname
Swaziland

Melkco Exchange and Return Policy :                                                     
If something isn’t right or you just change your mind, don’t sweat it, we are happy to accept a return. Please read below for all of the details you need to know.

To return your online purchase for a refund, simply head into a store that stocks the brand you’ve purchased. If that’s not possible, you can also return them for a refund via post. Please note that in store purchases must be returned or exchanged in store and cannot be returned via post as it all gets a little tricky for everyone.
        
How to return an online order in store :                                     
1    Head to Return (link ) and complete the return form
2    Return item must be with the packaging without any damage
3    Once we receive the package and confirm that it meet the return policy, we'll process your refund and send you an email to let you know                                                 
4    The refund will appear in your account in 3-5 days after you hear from us            
5    Return Successful!

            
We only accept the returning item of :                                                     
1    The item produce faulty, so the item is not same with the picture
2    The items is damage from the beginning you receive the items.

We don’t accept the returning item of :     
1    While shipping, the carrier damage the items and packaging
2    User usage faulty that make the item damage